Privacy Policy

Personal Information

• Name and contact information
• Mobile phone number for payment verification
• Email address for communications
• Address for prize delivery
• Age verification for eligibility

Payment Information

• EasyPaisa/JazzCash transaction details
• Payment timestamps and amounts
• Transaction reference numbers

Usage Data

• Website interaction and navigation patterns
• Device information and browser type
• IP address and location data
• Raffle participation history

Service Delivery

• Process raffle entries and payments
• Conduct fair and transparent draws
• Deliver prizes to winners
• Provide customer support

Communication

• Send raffle updates and results
• Notify winners of their prizes
• Share promotional offers (with consent)
• Provide important service announcements

Legal Compliance

• Verify age and identity requirements
• Maintain transaction records as required by law
• Prevent fraud and ensure fair play
• Comply with Pakistani regulations

Security Measures

• SSL encryption for all data transmission
• Secure servers with regular security updates
• Limited access to personal information
• Regular security audits and monitoring

Data Retention

• Personal data retained only as long as necessary
• Transaction records kept for legal compliance
• Account data deleted upon user request (where legally permitted)
• Automatic deletion of inactive accounts after 3 years

Third-Party Sharing

We do not sell, trade, or share your personal information with third parties except:

• Payment processors (EasyPaisa/JazzCash) for transaction processing
• Delivery partners for prize shipment
• Legal authorities when required by law
• Service providers under strict confidentiality agreements

Access & Control

• Request access to your personal data
• Update or correct your information
• Delete your account and associated data
• Opt-out of promotional communications

Data Portability

• Download your raffle participation history
• Export your account information
• Receive data in a machine-readable format

Complaints

If you have concerns about how we handle your data, you can contact our privacy team at privacy@pakraffle.com or file a complaint with relevant Pakistani data protection authorities.