Get in Touch
With PakRaffle
Have questions about our raffles? Need support with your account? Our dedicated team is ready to assist you 24/7 with any inquiries you may have.
Send us a Message
Fill out the form below and we'll get back to you within 24 hours.
Contact Information
Reach out to us through any of these channels. We're always ready to help!
Email Support
support@pakraffle.com
Response within 2 hours
Live Chat
Available on website
Instant responses
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How Can We Help?
Choose the category that best describes your inquiry for faster assistance.
Account Support
Issues with login, account verification, profile updates, or password reset.
Payment Issues
Problems with payments, refunds, transaction failures, or payment method setup.
Prize Claims
Questions about prize delivery, claim process, or verification requirements.
Quick Answers
Find instant answers to the most common questions about PakRaffle.
How do I claim my prize?
Winners are automatically notified via SMS and email. Prizes are transferred directly to your registered payment method within 5 minutes of the draw.
Are the draws really fair?
Yes! All draws are conducted live and recorded. We use blockchain technology for transparency and third-party auditing to ensure complete fairness.
What payment methods do you accept?
We accept EasyPaisa, JazzCash, and NayaPay for both ticket purchases and prize payouts. All transactions are secure and instant.
How can I increase my chances of winning?
Each ticket has an equal chance of winning. You can increase your odds by purchasing more tickets for the same draw or participating in multiple draws.
Is my personal information safe?
We use military-grade encryption to protect your data and never share your information with third parties without your consent.
Can I play from anywhere in Pakistan?
Yes! PakRaffle is available nationwide. As long as you have internet access and a Pakistani mobile number, you can participate from anywhere.